Article 1: object
These general conditions of sale govern sales by Mr BOURRASSOL Michaël (DOMAINE DES LUCES), 200 chemin de pézélhous, 30360 St Césaire de gauzignan.
They express the full obligations of the parties.
In this sense, the buyer is deemed to accept them without reservation.
These general conditions of sale apply to the exclusion of all other conditions and in particular those applicable to sales at the domain or by means of other distribution and marketing channels.
Article 2 – Content
The purpose of these general conditions is to define the rights and obligations of the parties in the exclusive context of the online sale of goods offered by the seller to the buyer from its website.
Article 3 – Pre-contractual information
The buyer acknowledges having been in possession, prior to his order and the conclusion of the contract, of the following information:
– Product Features.
– product price .
– shipping cost .
– deadlines within which the seller undertakes to deliver the product.
Article 4 – Order
Any online order will be made through the website: https://domainedesluces.fr/
The sale will be considered effective:
– after receipt by the seller of the full price.
For all questions relating to the follow-up of an order, the buyer can send an email to the seller at the following email address:
domainedesluces@orange.fr or via the contact tab on the website.
Article 5 – Price
Prices are in euros. They do not take into account the delivery costs invoiced in addition and indicated before the validation of the order.
The prices take into account the VAT applicable on the day of the order and any change in the VAT rate will be automatically passed on to the prices of the products in the online store.
The seller reserves the right to modify its prices at any time but undertakes to apply the current prices indicated at the time of the order.
Article 6 – Methods of payment
The payment of the order will be made online, by credit card or by check in accordance with the process set up on the website, with the possibility of withdrawal at the domain.
The buyer guarantees to the seller that he has the necessary authorizations to use the online payment method.
An invoice will be drawn up by the seller and sent to the purchaser by e-mail to the address indicated when ordering.
Article 7 – Terms of delivery
Delivery is provided by a carrier.
The products are delivered to the address indicated by the purchaser when ordering.
The purchaser must ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the purchaser’s expense.
If at the time of delivery, the original packaging is damaged, torn, open, the buyer must then check the condition of the items. If they have been damaged, the purchaser must imperatively refuse the package.
This verification is considered to have been carried out when the purchaser or a person authorized by him has signed the delivery slip.
In case of absence of the purchaser during the delivery, the order will be deposited in relay point, and will be notified by email or telephone.
The purchaser undertakes to withdraw his order before the withdrawal deadline.
In the event of non-collection and return of the order to the domain by the carrier, it will be reshipped at the expense of the purchaser.
Article 8 – Shipping costs
Shipping costs are calculated at a flat rate based on the total amount of purchases.
The amount of the shipping costs is expressly indicated prior to the validation of the order.
Under certain conditions, the seller reserves the right to proceed with free shipping (minimum order amount in €uro.)
Article 9 – Legal guarantee of conformity
The seller guarantees the conformity of the products sold with the contract allowing the purchaser to make a request under the legal guarantee of conformity provided for in Articles L217-4 and following of the Consumer Code.
Article 10 – Right of withdrawal
In accordance with the provisions of the Consumer Code, the purchaser has a period of fourteen days from the date of delivery of his order to return any item that does not suit him and request an exchange, with the exception of the costs return which will remain systematically the responsibility of the purchaser.
Returns must be made in their complete original condition, allowing their re-marketing in new condition accompanied by the purchase invoice.
Damaged, soiled, opened or incomplete products will not be taken back.
The right of withdrawal must be exercised in writing and express the clear and unequivocal will of the purchaser to withdraw.
The return costs will remain the responsibility of the purchaser.
Reimbursement will be made within thirty days at the latest from receipt by the seller of the products returned by the buyer under the conditions provided for above.
Article 11 – Legal guarantee against hidden defects
In accordance with Articles 1641 and following of the Civil Code, the seller is liable for hidden defects that may affect the property sold.
In this case, it will be up to the purchaser to prove that the defects existed on the sale of the property and are of such a nature as to render the said property unfit for the use for which it was intended.
Article 12 – Force majeure
Either party may invoke force majeure and must immediately notify the other party of its occurrence.
Any unforeseeable event or circumstance is considered to be a case of force majeure: blockage of means of transport or supply, earthquakes, fires, storms, floods, communication network shutdowns, pandemics, etc.
Article 13 – Intellectual property
The content of the website remains the property of the seller, the sole holder of the intellectual property rights to this content.
Purchasers undertake not to make any use of this content, any total or partial reproduction of this content being strictly prohibited and likely to constitute an offense of counterfeiting.
Article 14 – Data processing and freedoms
The seller reserves the right to collect the nominative information and personal data of the purchaser. These data are necessary for the management of the order, the improvement of the services and information of the seller.
This information may be communicated to the seller’s partners responsible for the execution, processing, management and payment of orders.
The buyer has a permanent right of access to modification, rectification and opposition with regard to information concerning him. It is expressly admitted by the purchaser that the data concerning him can make it possible to carry out:
– operations relating to the management of orders placed.
– operations relating to the prospecting and distribution of offers.
Article 13 – Applicable law.
These general conditions are subject to the application of French law. The competent Court is the Court of Justice with territorial jurisdiction of the seller. In the event of a dispute or complaint, the buyer will first contact the seller to obtain an amicable solution.
